Frequently Asked Questions (F.A.Q.)

Everything you or your horse would like to know about our show jumps

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Ordering a Jump

Sure, you can contact us directly to have your custom jump made for you.

Contact Form – Online: https://www.getjumps.com

Via email orders@getjumps.com 

Phone: (281) Get-Jump, (281) 438-5867

All our products are hand crafted in the USA. Due to multiple design variations we offer and large volume of orders we rarely keep jumps in stock. We will build your jump the way you want it and specifically for you. Let us know if you need items quickly – we will always try our best to meet your schedule.

We do however keep a large inventory of quality used show jumps from our horse show rentals in-stock.
Our used show jumps inventory fluctuates weekly so be sure to check in with us about your needs.

We always do our best to be as brief as possible when fulfilling your orders. This being said, your jumps are being hand made to fit your specific request and because of that it is hard for us to give an accurate estimate. As a general rule – it takes 2 – 3 weeks for your jumps be built. After the order is placed we will contact you to give you a delivery date.

Our every jump is handcrafted – everything is possible. Feel free to contact us, our designers will get back to you to guide you through the process.  Keep in mind that having a custom jump designed and built might not be as economically friendly as ordering one of our existing designs.

Yes we do. Here at getjumps.com, we stand by our products and our service. Truth be told, nothing makes us happier than hearing one of our designs has helped make your life a little better. So if something has gone wrong, we absolutely want to help get you a replacement. 
All of our products are made with care and covered for one year against manufacturing defects. Normal wear-and-tear and natural variation in wood/aluminum do not qualify as defects.

You can view full warranty regulations here.

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Show Jump Delivery

We deliver our jumps worldwide. Overseas deliveries are priced individually. Please contact us to have your delivery costs calcualted.

It depends. You will be given a delivery time estimate upon placing your order. Upon shipping your order you will be notified of all the details, together with a waybill number. We do our best to get your order to you as soon as possible – typically it’s between 4 – 6 weeks, but variations may occur.

Jump delivery costs vary from order to order. They are weight and size dependant and need to be calculated individually to ensure lowest possible price is offered.

Yes it is! Feel free to contact us beforehand. You can collect your show jumps from our company at:

Ocala, Florida

United States

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About our Crafts

We’ve been industry leaders for over 3 decades. We only use track-proven premium materials. Our knowledge, expertise and commitment to quality guarantee exceptional user experience.

Yes. We do not outsource any of our work.  We design and build everything in house.

For our aluminum frames we only use highly fatigue and corrosion resistant alloys, such as 5052, which is also used in aircraft and marine construction industries. You can read more here.

Lumber we use is a #1 grade euro spruce. It is not only pressure treated but also kiln dried making it rot, fungal decay and termite attack resistant and also less prone to shrinking and warping.  Read more about it here.

We coat our jumps with coats from Sherwin-Williams – a global provider of protective and marine coatings, so you know your jump will withstand any weather conditions.

No. We only build our jumps using premium grade wood, stainless steel and aluminum.

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About Us

We are a leading USA based manufacturer and supplier of high-end horse jumps .

Building on over 3 decades of trust in the equine show jumping industry we have supplied horse show jump equipment to numerous equestrian related venues across the US since 1983.

Sure, our USEF licensed course designer can help you out with any questions you might have. Feel free to contact us via our contact forms, or at orders@getjumps.com